Frequently Asked Questions
Each cake/cupcake order is different so all pricing varies. Cakes are typically priced by number of people they need to feed and the COMPLEXITY of the design. The more detail or time required, the more it’ll cost. For a cake quote please complete the form here.
How do I place my order & when are payments due?
For all orders, to secure your date on our calendar: 50% down payment is due AT THE TIME OF BOOKING. Without a deposit your order is not booked.
**FOR WEDDINGS: Confirmation of all details + final guest count and the FINAL BALANCE are DUE TWO WEEKS before your event date.
**FOR ALL OTHER EVENTS: The remaining balance is due upon pickup or 24 hours before your event date if order is being delivered.
How Much Notice Is Required For Booking?
Usually 3-4 weeks notice depending on the season.
**RUSH orders might be available within 48 hours if you’re flexible on flavor and if you’d consider cupcakes; please call for availability of date, and understand that there will be a $25.00 RUSH FEE. We also offer a variety of items (non-customizable) in our online store available for purchase with 48 hours notice!
Do You Offer Wedding Cake Tastings?
Yes! However, due to covid, we are currently only offering "To-Go" Cake Tastings:
- To place a to-go tasting order visit our online store , choose 6 cake flavors, pay & pick it up at your scheduled time, & enjoy at home! This $40.00 Fee will be applied as a credit to your wedding cake balance if you choose to book with Tiphani's Cakery!
*****While we do not offer cake tastings/ cake tasting credits for any other cakes besides weddings , all others are welcome to purchase cupcakes to taste prior to ordering!
Do You Deliver or is it pickup only?
Both pickup and delivery options are available! The fee for delivery is based on the delivery location. Decide which is the better option for you when placing your order!
Do You Provide Cake Stands & Serving Utensils?
Unfortunately we do not. All cake stands and serving utensils should be provided by the customer and left at the cake table available for us when we arrive to setup the cake.