Booking / Deposits
Tiphani's Cakery usually requires 2 to 4 weeks lead time since all cakes are made to order. However, don’t hesitate to contact us even if your request is not within the time-frame, as we occasionally have last minute openings!
Payments / Deposits
**All payments and deposits are due by the suggested due date listed on the invoice but may be paid earlier to secure requested event date.
**Orders are NOT booked until deposits have been paid, therefore not guaranteeing the date and pickup or delivery time requested by the customer.
Refunds / Cancellations
*In the event that your order is cancelled this deposit is non-refundable but may be used as a credit towards a future purchase with 14 days notice given prior to the date originally scheduled.
*If an unexpected cancellation occurs later than the required 14 days all paid money will be lost and a credit will not be issued.
*All other refund requests will not be considered. By paying any deposits from Tiphani's Cakery you are agreeing to all terms listed.